What Are Cookies and Why This Page Exists
When you visit super-ace-casino-nz.com, small files called cookies are placed on your device. These files are used widely across the internet to make websites work more effectively and to give site operators useful information about how their platforms are being used. This Cookie Policy explains what cookies Super Ace Casino uses, why we use them, and what options you have when it comes to controlling them.
This policy applies to all visitors to super-ace-casino-nz.com, including registered players and guests browsing the site without an account. It sits alongside our Privacy Policy, which covers how we handle personal data more broadly under the New Zealand Privacy Act 2020.
Reading this page gives you a clear picture of what’s happening technically when you use our site. If you have questions that aren’t covered here, you can reach us at support@super-ace-casino-nz.com or by calling +64 4 812 8157.
How Cookies Work on Our Site
A cookie is a small text file stored in your browser or on your device’s hard drive when you access a website. Cookies cannot run programmes, deliver viruses, or access files stored elsewhere on your device. They are read-only files that help websites remember information about your visit.
Cookies vary in how long they last and where they originate:
- Session cookies exist only for the duration of your visit. When you close your browser, they are deleted automatically. These are used for things like keeping you logged in while you move between pages.
- Persistent cookies remain on your device for a set period after you leave the site. They allow the site to remember your preferences the next time you visit.
- First-party cookies are set directly by super-ace-casino-nz.com.
- Third-party cookies are set by external services that provide functionality on our site, such as analytics tools or payment processors. These third parties have their own privacy and cookie policies.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for the basic operation of super-ace-casino-nz.com. Without them, core features of the site cannot function properly. Because they are essential to the service, they are active at all times and cannot be disabled through our cookie settings.
Strictly necessary cookies handle things like:
- Keeping your session active while you browse or play, so you are not logged out mid-game
- Remembering items in your account or deposit flow between pages
- Applying security checks and fraud detection as required under our licence obligations (licence number 2024-439436)
- Enforcing age verification and access controls in line with New Zealand responsible gambling standards
- Maintaining the connection between your browser and our servers during live casino and crash game sessions
These cookies do not collect information that could identify you for marketing purposes. They are purely functional.
Performance and Analytics Cookies
Performance cookies collect anonymised information about how visitors use super-ace-casino-nz.com. The data helps us understand which pages are most visited, how long players spend on different sections, and where technical issues might be occurring.
We use this information to improve the site experience for all players. For example, if analytics data shows a particular page takes an unusually long time to load on mobile connections, that gives us a specific problem to fix. If a particular game category sees significantly lower engagement than expected, it prompts a review of how that content is presented.
Information collected by performance cookies is aggregated and does not identify individual users. Examples of what these cookies track include:
- Pages visited and the sequence of navigation
- Time spent on individual pages
- Errors encountered during browsing
- Device type, browser version, and operating system (for compatibility testing)
- Approximate geographic location at country or region level
Functional Cookies
Functional cookies remember choices you make so the site behaves in a way that suits your preferences. They are not strictly necessary for the site to operate, but they make the experience more convenient.
At Super Ace Casino, functional cookies are used for:
- Remembering your preferred language or display settings
- Storing your login state so you do not need to re-enter your credentials every time you return
- Saving game view preferences within the lobby
- Keeping track of which bonus notifications you have already seen, so we do not repeat them
- Remembering whether you have acknowledged certain site-wide notices
If you disable functional cookies, you will still be able to use the site, but some features may not work as expected and you may need to re-enter preferences on each visit.
Marketing and Targeting Cookies
Marketing cookies are used to deliver promotional content and offers that are relevant to your interests. They track browsing activity across websites to build a picture of your preferences over time. This information may be shared with our advertising partners.
At super-ace-casino-nz.com, marketing cookies are used to:
- Measure the effectiveness of promotional campaigns and bonus offers
- Avoid showing you the same promotional content repeatedly
- Track which bonus pages or landing pages led to registrations or deposits
- Support affiliate and referral tracking where a referral link has been used to access the site
New Zealand’s Privacy Act 2020 gives you the right to opt out of targeted marketing based on profiling. You can manage these preferences through our cookie consent tool or by adjusting your browser settings. Opting out of marketing cookies does not affect your access to games, bonuses, or any core site features.
Responsible Gambling Cookies
Because Super Ace Casino operates under a gaming licence and complies with responsible gambling obligations applicable to New Zealand players, we use a specific set of cookies to support player protection tools. These include:
- Cookies that store and enforce deposit limits you have set in your account
- Session time tracking to support time-limit alerts and reminders
- Cookies that enforce self-exclusion or cooling-off periods if you have activated these through your account settings
- Flags that prevent excluded players from accessing promotional content during an exclusion period
These cookies are treated as strictly necessary from a responsible gambling and regulatory compliance standpoint. Disabling them is not possible while responsible gambling tools are active on your account.
Third-Party Cookies on super-ace-casino-nz.com
Several third parties provide services or content on our site that may set their own cookies. Super Ace Casino does not control these cookies, and they are governed by the privacy policies of the respective third parties.
Third parties whose services may result in cookies being placed on your device include:
- Google Analytics for site performance monitoring and visitor statistics
- Evolution Gaming and Ezugi when live casino game streams are loaded, as game software may set functional cookies during active sessions
- Payment processors including those supporting Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency transactions, which may use session cookies to maintain payment flow security
- Affiliate tracking networks if you accessed super-ace-casino-nz.com through a referral link
We review third-party integrations regularly and remove those whose data practices do not meet reasonable standards. If you want to understand how a specific third party uses data collected through cookies on our site, the best starting point is the privacy policy of that service provider.
Cookies and the New Zealand Privacy Act 2020
New Zealand’s Privacy Act 2020 governs how organisations collect, store, use, and disclose personal information. While cookies themselves are not always “personal information” under the Act, some cookies, particularly those that track browsing behaviour and link it to an identified account, do fall within its scope.
Super Ace Casino’s approach to cookies is consistent with the Privacy Act 2020 in the following ways:
- We collect cookie-derived information only for purposes we have disclosed in this policy or in our Privacy Policy.
- We do not use cookie data to make decisions about individuals that would have significant effects on them without a proper legal basis for doing so.
- We provide you with access to information we hold about you on request, including data collected through cookies that is linked to your account.
- We do not retain cookie data for longer than is necessary for the purpose for which it was collected.
- We take reasonable steps to protect cookie-linked data from unauthorised access, using SSL encryption across all data in transit on the site.
You have the right to ask Super Ace Casino what personal information we hold about you, request corrections to that information, and in certain circumstances ask us to delete it. Requests of this nature can be sent to support@super-ace-casino-nz.com or by post to Level 1, 1 Nelson St, Auckland, New Zealand.
Cookie Durations
Cookies placed on your device by super-ace-casino-nz.com are not permanent. The table below gives a general indication of how long different cookie categories persist:
- Strictly necessary cookies: session-length or up to 24 hours in most cases; responsible gambling enforcement cookies persist for the duration of any active restriction on your account
- Performance and analytics cookies: typically 30 days to 13 months, depending on the analytics provider
- Functional cookies: typically 30 days to 12 months
- Marketing and targeting cookies: typically 30 to 90 days
You can clear cookies stored on your device at any time through your browser settings, regardless of their set expiry date.
Managing and Controlling Cookies
Through Our Site
When you visit super-ace-casino-nz.com for the first time, a cookie consent notice appears. This lets you accept all cookies, reject non-essential cookies, or configure your preferences by category. Your choice is stored and applied throughout your visit and on future visits.
You can revisit and change your cookie preferences at any time. The option to manage your settings is accessible in the footer of the site.
Through Your Browser
Every major browser provides settings that allow you to control cookies directly. You can typically find these under Privacy, Security, or Site Settings within your browser’s menu. Common options include:
- Blocking all cookies from all sites
- Blocking third-party cookies while allowing first-party cookies
- Clearing all existing cookies
- Setting up notifications when a site attempts to place a cookie
Browser-specific guidance is available from the browser developer’s support pages. The steps vary between Chrome, Firefox, Safari, Edge, and other browsers, as well as between desktop and mobile versions of each.
Be aware that blocking all cookies will prevent core parts of super-ace-casino-nz.com from working correctly, including the ability to log in and maintain a session while playing.
Opting Out of Analytics Tracking
If you use Google Analytics and wish to opt out of analytics tracking across all sites that use it, Google provides a browser add-on for this purpose available at tools.google.com/dlpage/gaoptout. This works in most standard desktop browsers.
Opting Out of Targeted Advertising
If you wish to limit interest-based advertising more broadly, the Your Online Choices tool at youronlinechoices.com allows you to opt out of participating advertising networks in one place. This does not block all advertising but means that ads you see are less likely to be targeted based on your browsing history.
Cookies on the Super Ace Casino Mobile App
The Super Ace Casino app, available for both iOS and Android, uses similar tracking technologies to those described in this policy, though the technical implementation differs from a standard browser environment. Mobile apps typically use device identifiers and local storage rather than traditional browser cookies to achieve similar functionality.
Within the app, we collect equivalent data for session management, performance analysis, functional preferences, and responsible gambling enforcement. Your rights over that data are identical to those that apply to your use of the desktop site.
You can limit ad tracking on your mobile device through your device’s privacy settings. On iOS, this is found under Settings, then Privacy and Security, then Tracking. On Android, the equivalent options appear under Settings, then Privacy, then Ads.
Changes to This Cookie Policy
Super Ace Casino may update this Cookie Policy when we introduce new site features, add or remove third-party integrations, or when changes in New Zealand law or our licence obligations require it. When significant changes are made, we will notify registered players via email at the address held on their account.
Continued use of super-ace-casino-nz.com after changes to this policy have been published constitutes your acceptance of the updated terms.
Contact Us
If you have questions about this Cookie Policy, want to understand what data we hold about you, or wish to exercise any of your rights under the New Zealand Privacy Act 2020, please get in touch:
- Email: support@super-ace-casino-nz.com
- Phone: +64 4 812 8157
- Post: Level 1, 1 Nelson St, Auckland, New Zealand
Our support team is available around the clock. For account-specific queries related to data held on your player profile, please contact us from the email address registered to your account so we can verify your identity and respond appropriately.